Why is plastic still coming out after I have stopped the feeding mechanism?

A small amount of oozing after the motor has stopped running is normal. If you believe that your pen is extruding more than the usual amount of filament after the pen has stopped feeding, please contact our customer service team by emailing [email protected] and we will be more than happy to promptly assist you.

Category: Create

Related FAQs

  • Why is the plastic not coming off of my Create+/PRO+ DoodlePad?

    We have two DoodlePads available, one for the Create+ and the PRO+, and one for the Start. To ensure you are using compatible products, please check here: www.the3doodler.com/compatibility Compatible: ABS, PLA, NYLON (PRO+ pen only) Compatible on Backside of DoodlePad Only: FLEXY, WOOD, Metal (PRO+ pen only) Not Compatible: Start Plastic (Start DoodlePad only) Do not press the nozzle directly onto the DoodlePad, as filament may adhere to the surface. You can bend the DoodlePad to easily pop your Doodles off. Sometimes, Doodles may need to be removed with a putty knife. Doodles might become damaged in the removal process,…

  • Why is my 3Doodler Create having difficulty feeding PLA?

    PLA feeding issues are often corrected by adjusting the temperature manually. Try lowering the heat by inserting the mini screwdriver into the temperature adjustment hole (located next to the On/Off switch), and turning it 90 degrees counter-clockwise. If you continue to have PLA feeding issues please contact our customer service team by emailing us here:

  • Can I use 1.75mm plastic?

    No. The 3Doodler Create+ and PRO+ pens only work with 3Doodler-branded 3mm plastic strands. Likewise, the 3Doodler Start is only compatible with 3Doodler-branded Start Eco-Plastic filament, which are 2.5mm in diameter. Plastics cannot (and should not) be combined. Use of other materials not approved by us may result in damage to your pen, and will void your warranty.

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