3D Pen Faqs

Related FAQs

• Why can’t I feed Flexy in my 3Doodler Create?

  Flexy strand can expand from the heat of the pen, making it more difficult to feed. Try cutting the end of the strand at a 45 degree angle, and use the pen on slow mode. That should make it easier to feed. If you still have issues feeding Flexy, please contact our customer service team by emailing us here:

• I’m a reseller working with an educational organization. They would like to order your product. Am I able to sign up for an EDU account to place the order for them?

  At this time, to ensure that we provide the best support possible for educators, access to our EDU site is only available for customers employed by an accredited educational institution. If you would like to sign up for an EDU account with us then please use the email address of the customers you are working with and work through the purchase process together.

• Can I purchase an EDU order for reselling?

  To ensure that we provide the best support possible for educators, access to our EDU site is only available for customers employed by an accredited educational institution. If you’re interested in buying 3Doodler products at wholesale prices and with us, or our local distributors as a reseller, please contact for more information.