Why are my pen’s buttons not functioning as intended?

If your buttons aren’t functioning as intended, please contact our Customer Service team by emailing [email protected] and we will be more than happy to assist you.

Category: Create Troubleshooting

Related FAQs

  • Why are my Doodles not coming off of the Start DoodlePad?

    We have two DoodlePads available, one for the Create and the PRO, and one for the Start. To ensure you are using the correct products with your DoodlePad, please check here: www.the3doodler.com/compatibility The 3Doodler Start DoodlePad is only compatible with 3Doodler Start Eco-Plastics. Please do not use any other filaments with this DoodlePad. You can gently bend the DoodlePad to pop the Doodles off. Doodles might become damaged in the removal process, and may require mending. If you have any difficulties removing your Doodles, please email us at and we will be happy to assist you!

  • Why is the light on my 3Doodler blinking red?

    If you are experiencing a flashing red light with your 3Doodler, please contact our Customer Service team by emailing and we will be more than happy to assist you.

  • Will the pen 3Doodler Start clog up? What is the unclogging procedure?

    Please note that the 3Doodler Start may become clogged if you reinsert a used strand with a chewed up end, or try to put extruded plastic back into the pen. 1) Begin by charging your 3Doodler Start, to ensure the motor is able to run at full power. This will take 45 minutes to 2 hours. Do not use the 3Doodler Start while charging. 2) Now that your pen is fully charged, try reversing the plastic by double clicking on the main button. 3) Please try reversing the pen while gently knocking the pen (with the Feed Port facing down)…