First try pushing your plastic into the pen. As we mentioned before, push gently to ensure it engages with the gears and gets gripped properly. If the strand of plastic inside the pen is not long enough for you to grip or push by hand, you can also use another plastic strand, or the unblocking tool, to push the first strand down and into the gear system.
A Few Reminders
- Follow the step-by-step user manual at all times.
- Never ever force anything into place! You risk breaking your pen if you do.
- Ensure there is no plastic inside the pen when you put the maintenance cover back on.
- When replacing the maintenance cover, please be careful with the small tabs on the sides. If you line them up with the openings they are designed to fit into, they should pop into place easily, and you will avoid breaking them off.
Don’t worry, our support team is here to ensure you are Doodling as quickly as possible. You can reach out to us here and let us know what’s going on.
Pressing On Surface
Probably the most common question we get is related to this. If you are finding that the plastic won’t hold to paper, or goes off in random directions, don’t worry! The solution is very simple. Push your 3Doodler pen’s nozzle firmly onto the paper and allow the plastic to extrude for a couple of seconds, then lift the 3Doodler’s nozzle off of he paper. The extra downward pressure will help your extruded plastic stick to the paper. We call this “anchoring” your plastic.
When it comes time to change your nozzles, simply use the nozzle removal tool to gently unscrew the nozzle counter-clockwise while the pen is turned on and fully heated up.
It’s important that you don’t over-tighten the nozzle, and equally important to keep the nozzle removal tool centered, so as to avoid damaging the threaded tip.