My pen is not ‘gripping’ the plastic. It seems like I really have to force it. What gives?

If need be, once the pen is turned on and feeding forward, give the plastic strand a firm push into the pen to help the 3Doodler ‘grip’ it.

If you still have difficulties, please contact our friendly customer service team by emailing here: [email protected]

Category: Create Troubleshooting
Close-up: 3D pen art cake with sticks design

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