I received a notice that I have to pay import fees to receive my order. Why is this?

This applies to our International store only, not North America or UK.

For all orders shipped with Standard Delivery, please note that the recipient may have to pay import taxes or other fees, in accordance with our Sales Terms.

Please note that you (the customer) will be responsible for any customs fees, duties, taxes, or any related agency fees imposed on shipments sent via standard (registered post) shipping methods. These payments, if charged, must be settled by you upon the arrival of your shipment. Unfortunately there is currently no method for 3Doodler to charge for and prepay these fees on your behalf.

Category: General Ordering & Shipping
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